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2px;font-size:22px;font-weight:600}.inbox-subtitle{color:var(--muted);margin:0;font-size:13px}.inbox-stat-chip{background:linear-gradient(180deg,var(--surface-3),var(--surface))}@supports (color:color-mix(in lab,red,red)){.inbox-stat-chip{background:linear-gradient(180deg,color-mix(in oklab,var(--surface-3) 90%,transparent),color-mix(in oklab,var(--surface) 80%,transparent))}}.inbox-stat-chip{border:1px solid var(--border);border-radius:9px;padding:4px 10px;box-shadow:inset 0 1px #ffffff12}.inbox-stat-chip[data-tone=success]{border-color:#22c55e59}.inbox-stat-chip[data-tone=success] .dot{background:var(--success);box-shadow:0 0 7px #22c55ecc}.inbox-stat-chip[data-tone=info]{border-color:#0ea5e959}.inbox-stat-chip[data-tone=info] .dot{background:var(--primary);box-shadow:0 0 7px #0ea5e9cc}.inbox-list{background:radial-gradient(900px 260px at 50% -80px,#0ea5e914,#0000);flex-direction:column;flex:1;gap:10px;padding:16px 20px 28px;display:flex;overflow-y:auto}.inbox-empty{color:var(--muted);text-align:center;flex-direction:column;justify-content:center;align-items:center;gap:8px;padding:60px 24px;display:flex}.inbox-empty strong{color:var(--muted-strong);font-size:14px}.inbox-empty p{max-width:380px;margin:0;font-size:12.5px}.inbox-row{--hue:210;background:linear-gradient(150deg,hsl(var(--hue) 65% 52%) 0,var(--surface) 100%);align-items:center}@supports (color:color-mix(in lab,red,red)){.inbox-row{background:linear-gradient(150deg,color-mix(in oklab,hsl(var(--hue) 65% 52%) 11%,var(--surface)) 0,color-mix(in oklab,var(--surface) 72%,transparent) 100%)}}.inbox-row{border:1px solid hsl(var(--hue) 70% 60%)}@supports (color:color-mix(in lab,red,red)){.inbox-row{border:1px solid color-mix(in oklab,hsl(var(--hue) 70% 60%) 24%,var(--border))}}.inbox-row{color:inherit;border-radius:16px;grid-template-columns:48px minmax(0,1fr) auto;gap:14px;padding:13px 18px 13px 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#00000059;border-radius:14px;justify-content:center;align-items:center;width:48px;height:48px;font-size:15px;font-weight:700;display:flex}.inbox-avatar-status{border:2px solid var(--surface);border-radius:999px;width:13px;height:13px;position:absolute;bottom:-3px;right:-3px}.inbox-avatar-status[data-status=open]{background:var(--success);box-shadow:0 0 8px #22c55eb3}.inbox-avatar-status[data-status=pending]{background:var(--warning);box-shadow:0 0 8px #f59e0b99}.inbox-avatar-status[data-status=resolved]{background:#64748b}.inbox-row-main{flex-direction:column;gap:2px;min-width:0;display:flex}.inbox-row-line1{align-items:baseline;gap:10px;min-width:0;display:flex}.inbox-row-name{color:var(--foreground);text-overflow:ellipsis;white-space:nowrap;font-size:14.5px;font-weight:600;overflow:hidden}.inbox-chip{--chip-color:#64748b;background:linear-gradient(180deg,var(--chip-color),var(--chip-color));align-items:center}@supports (color:color-mix(in lab,red,red)){.inbox-chip{background:linear-gradient(180deg,color-mix(in oklab,var(--chip-color) 30%,var(--surface-2)),color-mix(in oklab,var(--chip-color) 14%,var(--surface)))}}.inbox-chip{border:1px solid var(--chip-color)}@supports (color:color-mix(in lab,red,red)){.inbox-chip{border:1px solid color-mix(in oklab,var(--chip-color) 50%,transparent)}}.inbox-chip{box-shadow:0 2px 7px var(--chip-color),inset 0 1px 0 #ffffff29;border-radius:8px}@supports (color:color-mix(in lab,red,red)){.inbox-chip{box-shadow:0 2px 7px color-mix(in oklab,var(--chip-color) 30%,transparent),inset 0 1px 0 #ffffff29}}.inbox-chip{color:var(--chip-color)}@supports (color:color-mix(in lab,red,red)){.inbox-chip{color:color-mix(in oklab,var(--chip-color) 55%,#fff)}}.inbox-chip{letter-spacing:.2px;text-shadow:0 1px 2px #0006;white-space:nowrap;flex-shrink:0;gap:4px;padding:2.5px 8px;font-size:10.5px;font-weight:700;display:inline-flex}.inbox-chip svg{opacity:.9;flex-shrink:0}.inbox-chip-channel{text-transform:capitalize}.inbox-chip-channel[data-channel=whatsapp]{--chip-color:#25d366}.inbox-chip-channel[data-channel=instagram]{--chip-color:#e1306c}.inbox-chip-channel[data-channel=facebook],.inbox-chip-channel[data-channel=messenger]{--chip-color:#38bdf8}.inbox-chip-channel[data-channel=web]{--chip-color:#a78bfa}.inbox-row-message{color:var(--muted);text-overflow:ellipsis;white-space:nowrap;margin:0;font-size:13.5px;line-height:1.35;overflow:hidden}.inbox-row[data-unread=true] .inbox-row-message{color:var(--foreground);font-weight:600}.inbox-row-prefix{letter-spacing:.4px;text-transform:uppercase;vertical-align:middle;border-radius:6px;align-items:center;gap:3px;margin-right:6px;padding:1.5px 6px;font-size:9.5px;font-weight:800;display:inline-flex;position:relative;top:-1px}.inbox-row-prefix[data-sender=bot]{color:#7dd3fc;background:linear-gradient(#0ea5e94d,#0ea5e924);border:1px solid #0ea5e973;box-shadow:inset 0 1px #ffffff24}.inbox-row-prefix[data-sender=human]{color:#86efac;background:linear-gradient(#22c55e47,#22c55e1f);border:1px solid #22c55e66;box-shadow:inset 0 1px #ffffff24}.inbox-row-aside{white-space:nowrap;flex-direction:column;align-items:flex-end;gap:6px;display:flex}.inbox-bot-pill{color:#04200f;letter-spacing:.4px;text-shadow:0 1px #ffffff40;background:linear-gradient(#2fd673,#16a34a);border:1px solid #ffffff2e;border-radius:9px;align-items:center;gap:4px;padding:3px 9px;font-size:10.5px;font-weight:800;display:inline-flex;box-shadow:0 3px 10px #22c55e59,inset 0 1px #ffffff59,inset 0 -2px 4px #0003}.inbox-bot-pill[data-active=false]{color:#2a1503;background:linear-gradient(#fbbf24,#d97706);box-shadow:0 3px 10px #f59e0b59,inset 0 1px #ffffff59,inset 0 -2px 4px 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var(--border);border-radius:0;flex-direction:column;gap:12px;padding:20px;display:flex;overflow-y:auto}.conv-back{color:var(--muted);align-items:center;gap:4px;font-size:12px;text-decoration:none;display:inline-flex}.conv-back:hover{color:var(--foreground)}.conv-avatar{color:#fff;letter-spacing:.5px;border-radius:16px;justify-content:center;align-items:center;width:64px;height:64px;margin-top:4px;font-size:22px;font-weight:600;display:flex}.conv-name{margin:4px 0 0;font-size:18px;font-weight:600}.conv-phone{color:var(--muted);align-items:center;gap:6px;margin:0;font-size:13px;display:flex}.conv-section{border-top:1px solid var(--border);padding-top:12px}.conv-section:first-of-type{border-top:none;padding-top:0}.conv-section h4{color:var(--muted);letter-spacing:.6px;text-transform:uppercase;margin:0 0 8px;font-size:10px;font-weight:600}.conv-field{color:var(--muted-strong);align-items:center;gap:8px;margin-bottom:6px;font-size:13px;display:flex}.conv-field 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span{font-size:12px}.chat-day{flex-direction:column;gap:2px;margin-bottom:14px;display:flex}.chat-day-label{justify-content:center;margin:14px 0 10px;display:flex}.chat-day-label span{-webkit-backdrop-filter:blur(6px);backdrop-filter:blur(6px);color:var(--muted-strong);text-transform:capitalize;background:#16201db3;border-radius:999px;padding:4px 12px;font-size:11px;font-weight:500}.chat-row{margin-top:2px;display:flex}.chat-row[data-direction=in]{justify-content:flex-start}.chat-row[data-direction=out]{justify-content:flex-end}.chat-bubble{white-space:pre-wrap;word-wrap:break-word;border-radius:14px;max-width:72%;padding:8px 12px 6px;font-size:14px;line-height:1.42;position:relative}.chat-bubble[data-direction=in]{background:var(--surface);color:var(--foreground);border:1px solid #ffffff12;border-bottom-left-radius:4px}.chat-bubble[data-direction=out]{background:var(--primary-deep);color:var(--foreground);border-bottom-right-radius:4px}.chat-bubble[data-sender=bot]{color:#93c5fd;background:#60a5fa24;border:1px solid #60a5fa59}.chat-bubble[data-sender=bot][data-direction=out]{border-bottom-right-radius:4px}.chat-bubble[data-sender=system]{background:var(--surface-3);color:var(--muted);font-size:12px;font-style:italic}.chat-bubble-header{color:#ffffff8c;letter-spacing:.3px;text-transform:uppercase;align-items:center;gap:4px;margin-bottom:2px;font-size:10.5px;font-weight:600;display:inline-flex}.chat-bubble[data-direction=out] .chat-bubble-header{color:#e9f2ee80}.chat-bubble-content{margin:0}.chat-bubble-time{color:#ffffff73;text-align:right;margin-top:4px;font-size:10.5px;display:block}.chat-bubble[data-direction=out] .chat-bubble-time{color:#e9f2ee73}.chat-live-indicator{-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px);border:1px solid var(--border);color:var(--muted);pointer-events:none;z-index:4;background:#16201df2;border-radius:999px;align-items:center;gap:8px;padding:6px 14px;font-size:11.5px;font-weight:600;transition:all .18s;display:flex;position:absolute;bottom:12px;right:16px}.chat-live-dot{background:var(--muted);border-radius:50%;width:9px;height:9px}.chat-live-indicator[data-status=subscribed]{background:var(--success)}@supports (color:color-mix(in lab,red,red)){.chat-live-indicator[data-status=subscribed]{background:color-mix(in oklab,var(--success) 12%,#16201df2)}}.chat-live-indicator[data-status=subscribed]{border-color:var(--success)}@supports (color:color-mix(in lab,red,red)){.chat-live-indicator[data-status=subscribed]{border-color:color-mix(in oklab,var(--success) 40%,var(--border))}}.chat-live-indicator[data-status=subscribed]{color:var(--success)}.chat-live-indicator[data-status=subscribed] .chat-live-dot{background:var(--success);animation:chat-live-pulse 2s ease-in-out infinite;box-shadow:0 0 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